Privacy Policy

Last updated: January 2025

Data Controller

Dumbshirts.store ("we," "us," or "our") is the company collecting and processing your personal information. We are responsible for how your personal data is collected, used, and protected.

At Dumbshirts.store, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect and Purpose

Purpose of Collection:

Dumbshirts.store collects personal information for the following specific purposes:

To process and fulfill your orders and deliver products to you
To communicate with you about your orders, account, and customer service inquiries
To process payments and prevent fraud
To improve our website, products, and services
To send marketing communications (only with your consent)
To comply with legal obligations and protect our rights

Information You Provide

Contact information (name, email address, phone number) - Purpose: Order fulfillment, customer service, order updates
Shipping and billing addresses - Purpose: Product delivery, payment processing, tax compliance
Payment information (processed securely through Stripe) - Purpose: Payment processing, fraud prevention
Order history and preferences - Purpose: Order management, personalized recommendations, customer service
Customer service communications - Purpose: Customer support, issue resolution

Automatically Collected Information

Device information (browser type, operating system) - Purpose: Website optimization, compatibility
IP address and location data - Purpose: Fraud prevention, security, regional compliance
Website usage data (pages visited, time spent, clicks) - Purpose: Website improvement, analytics, user experience enhancement
Cookies and similar tracking technologies - Purpose: Website functionality, analytics, personalization (see Cookies section for opt-out)

How We Use Your Information

Dumbshirts.store uses your personal information for the following purposes:

• Order Fulfillment: Process and ship your orders, send order confirmations and tracking information
• Customer Service: Respond to your inquiries, provide support, and handle returns or refunds
• Improvements: Analyze website usage to improve our products, services, and user experience
• Marketing: Send promotional emails (only with your consent) and personalize your shopping experience. You can opt-out at any time using the unsubscribe link in emails or by contacting us.
• Security: Detect and prevent fraud, unauthorized access, and other security threats
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell your personal information. We only share your data with trusted service providers who help us operate our business:

Payment Processors: Stripe (for secure payment processing)
Email Services: SendGrid (for order confirmations and customer communications)
Analytics: Google Analytics (for website performance and usage analysis)

These partners are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Types of cookies we use:

Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication)
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

How to Opt-Out of Cookies and Tracking:

Browser Settings: You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling certain cookies may affect website functionality.
Marketing Emails: You can opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email we send, or by contacting us directly.
Google Analytics: To opt-out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
Ad Personalization: You can opt-out of personalized ads by visiting Google's Ad Settings or the Your Online Choices website.
Do Not Track: Some browsers have a "Do Not Track" feature. While we do not currently respond to Do Not Track signals, you can enable this feature in your browser settings.

Your Privacy Rights and Opt-Out Options

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Data Portability: Request your data in a portable format
Objection: Object to processing of your personal information in certain circumstances
Restriction: Request restriction of processing in certain circumstances

How to Opt-Out:

Marketing Emails: Click the "unsubscribe" link at the bottom of any marketing email, or contact us directly to opt-out
Cookies: Adjust your browser settings to refuse or delete cookies (see Cookies section above for detailed instructions)
Analytics: Use browser extensions or settings to opt-out of analytics tracking
Data Processing: Contact us to request restriction or objection to specific data processing activities

To exercise these rights or opt-out of specific data uses, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure payment processing, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: Contact Page

We aim to respond to all privacy inquiries within 30 days.

Additional Information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information. To exercise your CCPA rights, contact us using the information in the Contact section.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. To exercise your GDPR rights, contact us using the information in the Contact section.

Data Controller: Dumbshirts.store

Effective Date: January 2025